Mr Regan, Hotel Playa Pesquero
£2,380 compensation victory for sickness stricken Hotel Playa Pesquero guest
The team at HolidayIllnessClaims has helped a British holidaymaker receive £2,380 in compensation after falling ill at the Hotel Playa Pesquero in Cuba.
Mr Regan had travelled to the Hotel Playa Pesquero with his wife in March 2014 but suffered an illness which left him experiencing symptoms of sickness and diarrhoea.
After contact the legal experts at HolidayIllnessClaims, Mr Regan was receive a compensation payout from the tour operator Thomas Cook on a no win no fee basis.
If you’ve been affected by an outbreak of sickness in Cuba, you could be entitled to receive compensation by calling our specialist solicitors on 0800 01 54321.
What happened during the holiday at the Hotel Playa Pesquero?
Mr Regan jetted off to the five-star Hotel Playa Pesquero, Holguin, along with his wife and three other couples. The quartet of holiday couples planned to explore as much of the region as possible and arranged a short stay in Havana before returning to Holguin and Hotel Playa Pesquero.
Unfortunately, just days into their return to the Thomas Cook promoted hotel, Mr Regan was struck by severe diarrhoea and vomiting.
Mr Regans illness was to prove so severe that he was forced to seek medication from a local pharmacy.
It was here and through conversations with several other holidaymakers that Mr Regan learnt he was far from alone in his suffering.
In fact, just one week after he returned to the UK, the tabloid press were reporting that stricken Hotel Playa Pesquero had been hospitalised in outbreaks of sickness at the resort.
Speaking to the legal experts at Holiday Illness Claims, Mr Regan believes that lapses in hotel food hygiene were responsible for his illness symptoms and lists his complaints as follows:
- Food was served lukewarm
- Dishes appeared to be reheated and re-served
At the close of his ruined holiday, Mr Regan made a formal complaint to his tour operator Thomas Cook only to eventually receive a far from adequate response.
Undeterred, the stricken holidaymaker turned to industry leaders Holiday Illness Claims for help pursuing a claim for holiday illness in Cuba.
£2,380 settlement success for Hotel Playa Pesquero holidaymaker
Anne Thomson, head of travel law at Holiday Illness Claims represented Mr Regans case on a no win no fee basis.
With Anne on his side, he was awarded £2,380 in compensation from tour operator Thomas Cook.
Commenting on the case, Anne said: I am overjoyed to have helped Mr Regan receive the compensation he deserves after gastric illness plagued his stay at Hotel Playa Pesquero.
Unfortunately, Hotel Playa Pesquero is proving to be something of a repeat offender. Throughout 2014, 2015, 2016 and even into 2017, our claims experts have heard worrying reports of guests falling severely ill whilst on holiday at the resort.
I would strongly urge anyone who has been unfortunate enough to fall ill at Hotel Playa Pesquero within the last three years to come forward and get in touch with Holiday Illness Claims. As long as your stay was booked as a package, you may be entitled to thousands in compensation, just like Mr Regan.
Mr Regan added: I would like to thank Anne and her team for all their help in settling the claim quickly.
Help is at hand from Holiday Illness Claims
The dedicated solicitors at Holiday Illness Claims have over 50 years experience in travel law and have developed an unrivalled claim success rate to ensure that you receive the maximum compensation.
To find out how we can help you make a no win no fee claim that could be worth anything up to £43,890, get in touch with the experts at Holiday Illness Claims today.
Call 0800 01 54321 and speak to a Cuba claims specialist.
Or, to request a call-back, fill in the online contact form and an experienced holiday illness lawyer will be in touch shortly.
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