Mr and Mrs Beck, ClubHotel RIU Bachata
£3,270 compensation success for couple crippled by illness at ClubHotel RIU Bachata
Thanks to industry leaders Holiday Illness Claims, a Darlington husband and wife have successfully recovered £3,270 in damages after their anniversary celebrations at ClubHotel RIU Bachata ended in agony.
Mr and Mrs Beck jetted off to the Dominican Republic in June 2015 with high hopes for a relaxing, anniversary stay in the five-star surroundings of ClubHotel RIU Bachata. However, their celebratory holiday was soon ruined as they were left battling gastric illness.
After returning home, the couples contacted HolidayIllnessClaims for help to bring a no win no fee claim for compensation against their tour operator.
To find out if you can make a claim for compensation in the Dominican Republic, call our experts today on 0800 01 54321.
Gastric illness ruins Dominican Republic holiday
After travelling to the ClubHotel RIU Bachata in the Dominican Republic, Mr Beck was the first to be struck by debilitating illness symptoms that included diarrhoea, nausea, vomiting and stomach cramps just days into their much-anticipated break.
Within 48 hours, Mrs Beck began to suffer from the same crippling symptoms and remained bed bound for a number of days.
Speaking to the legal experts at Holiday Illness Claims, Mr Beck is certain that poor hygiene at ClubHotel RIU Bachata was the cause of their suffering.
The food was always cold or lukewarm and it became obvious that food was simply reheated from one meal to the next, he states.
Birds were allowed to fly in and around the main restaurant. There was no mesh over windows/doors to keep them out.
Mrs Beck agrees that the food served was consistently of a poor standard and claims that illness was epidemic at the resort with virtually every holidaymaker we spoke to was suffering from, or had suffered from sickness and diarrhoea.
Mrs Beck also states that it was apparent that the facilities on offer at the hotel were far from five-star as described. In a particularly alarming comment, Mrs Beck reports that she was presented with rooms where live wires were exposed and the bathroom shower head was held in place with the use of plasters.
By the end of their ruined holiday, the Becks state that they simply lost all confidence in the hotel and took to eating crisps and biscuits bought at supermarket whilst eagerly awaiting their return flight home.
£3,270 triumph over the tour operator
The sickness stricken Becks decided to take legal action following their anniversary agony at ClubHotel RIU Bachata, appointing industry leaders Holiday Illness Claims on a no win no fee basis.
Head of travel law, Anne Thomson, handled their case and secured £3,270 in a successful claim for holiday illness in the Dominican Republic.
Anne said: I am absolutely delighted that I was able to help Mrs and Mrs Beck following their ruined Dominican Republic getaway.
Falling ill on holiday can be incredibly distressing and holidaymakers are often unsure where or who to turn to for advice. At Holiday Illness Claims our helpline remains open to anyone who has suffered from illness on a package holiday within the last three years. Our friendly, knowledgeable staff can advise you on the merits of your case and answer any questions you may have regarding the claims process.
Mrs Beck added: We are thankful to all at Holiday Illness Claims. It feels simply fantastic to have a positive result after such a dreadful experience.
What is your claim worth?
Every year, Holiday Illness Claims help hundreds of British holidaymakers recover the compensation that is rightfully theirs following illness abroad.
Our specialist solicitors have over 50 years experience in travel law and an unrivalled claim success rate to help you receive anything up to £43,890 in a successful no win no fee claim.
To see how much your claim is worth, call 0800 01 54321 now.
Alternatively, complete the online contact form and a dedicated holiday illness lawyer will be in touch as soon as possible.
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