Lindsey Robinson, Kervansaray Marmaris Hotel

Holidaymaker celebrates £2,800 triumph over the tour operator

Thanks to the specialist claims solicitors at Holiday Illness Claims, a London holidaymaker has successfully received £2,800 in compensation after gastric illness left her much-anticipated Turkish holiday in tatters.

turkey (Copy)

Gastric illness in Turkey

Lindsey Robinson and family travelled to the four-star Kervansaray Marmaris Hotel in August 2015, eager to create lasting memories and make the most of their precious time together.

Unfortunately, for ill-fated Lindsey, time was soon called on her enjoyment as the symptoms of gastric illness struck within days of her arrival at the resort.

Realising that her condition was acute, the London holidaymaker obtained medication from a local pharmacy in order to ease her symptoms.

Speaking to the expert claims team at Holiday Illness Claims, Lindsey is certain that her suffering was the result of lapses in hygiene standards at Kervansaray Marmaris Hotel. The stricken holidaymaker catalogues her complaints as follows:

  • Food appeared reheated and to be served up on more than once occasion
  • Buffet food was left at room temperature for prolonged periods of time
  • Cutlery and crockery were unclean and often chipped
  • Wasps, flies and cats were seen in or around the restaurant area

£2,800 settlement success for gastric illness sufferer

With her family holiday ruined, Lindsey instructed experienced solicitor Tracy Stansfield of Holiday Illness Claims on a no win no fee basis.

Tracy handled every aspect of Lindsey’s claim for holiday illness in Turkey and successfully negotiated a settlement of £2,800 with tour operator Thomson.

Commenting on the case, Tracy said: “I am extremely pleased with this outcome and I trust that Miss Robinson is equally pleased.

“Holidaymakers should expect nothing but the highest standards of health, hygiene and safety on a package holiday. If you or your family have fallen ill on holiday within the last three years, then you too may be entitled to make a no win no fee claim.

“To receive tailored legal advice, simply call the Holiday Illness Claims helpline on 0800 01 54321.”

Holiday Illness Claims: industry experts on your side

Our aim at Holiday Illness Claims is simple: to help you receive the maximum compensation following illness abroad.

By choosing Holiday Illness Claims to represent your case, you will have one of the most experienced claims departments in the country on your side, working for you.

To see how we can help you, call 0800 01 54321 and speak to a dedicated holiday illness lawyer.

Or, to request a call-back, fill in our 60-second form below.

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