Gastroenteritis sufferer receives £3,600 compensation pay out
The dedicated claims solicitors at Holiday Illness Claims have helped a St Helens holidaymaker recover over £3,500 in damages from tour operator Red Sea Holidays.
Keisha Green (21) and her partner (26) travelled to the Grand Hotel, Sharm el Sheikh in August 2014 only to have their hopes of a romantic getaway dashed by holiday illness.
Gastroenteritis in Egypt
Speaking to the legal experts at Holiday Illness Claims, Keisha claims that it soon became obvious that standards at the Grand Hotel were far from five-star as described. She levels a number of serious complaints against the hotel including:
Food appeared to be served undercooked
Hot food was frequently cold or lukewarm
Desserts were not adequately chilled
Debris was visible in the pool
Flies and birds were seen in and around food areas
Cutlery and crockery was chipped and dirty
The couples Egyptian escape soon went from bad to worse as Keishas partner was floored by the symptoms of gastric illness and placed onto an IV drip some mere days into their stay.
Then, on the penultimate day of their ruined holiday, Keisha herself was forced to seek medical treatment in resort as she experienced fever, gastric symptoms and developed a skin rash.
The stricken St Helens holidaymaker reports that her illness symptoms made for an uncomfortable return flight home, revealing that on the day of departure, my stomach had bloated that severely that my clothes did not fit â?¦ I was struggling to walk around the airport.
Exhausted and still suffering from repeat illness symptoms, Keisha immediately contacted tour operator Red Sea Holidays once back in the UK.
Sue also negotiated a settlement of £3,000 for Keishas partner, creating a total compensation pay out of £6,600 for the young pair.
Commenting on the case, Sue said: I am delighted that I was able to help Keisha and her partner claim the compensation they deserve.
Unfortunately, gastroenteritis remains one of the most common causes of holiday illness, leaving those affected suffering from severe sickness and diarrhoea. I would always advise anyone who is unfortunate enough to experience such symptoms to make a record and seek medical attention if necessary.
Keisha added: Thank you Sue!
Are you entitled to thousands?
If your package holiday was ruined by illness within the last three years, call 0800 01 54321 and speak to Sue or any one from our expert claims team to see if you too are entitled to make a claim.
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Holiday Illness Claims help holidaymakers struck down by sickness abroad claim the compensation they deserve. If you spent more time in the bathroom than the beach, you could be entitled to a cash settlement.
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If youve fallen ill on a package holiday in the last 3 years, you can make a risk-free claim! If the process isnt successful, you dont pay a penny. So, put your feet up and let Holiday Illness Claims do all the hard work.