Denise Brothers, Jaz Mirabel Park

£6,000 compensation awarded to holidaymaker floored by travellers’ diarrhoea in Egypt

Thanks to the travel law experts at HolidayIllnessClaims, a Kent woman has successfully received £6,000 in a compensation pay-out from TUI UK Ltd after her Egyptian holiday was ruined by gastric illness.

All Giza Pyramids

Travellers’ diarrhoea in Egypt

HIC client, Denise Brothers jetted off to the five-star Jaz Mirabel Park in May 2015. During the second week of her 2 weeks stay, Mrs Brothers was struck by the crippling symptoms of travellers’ diarrhoea.

Despite seeking medical attention in resort and being prescribed a regimen of medications by the hotel doctor, Mrs Brothers remained unwell throughout the remainder of her stay.

On her return home, Mrs Brothers sought further medical advice from her own GP as she continued to experience bouts of gastric upset and endured a number of infections. Her doctor advised that the ferocity of her holiday illness left her immune system compromised and diagnosed her with post-infectious irritable bowel syndrome, a condition which still troubles Mrs Brothers today.

Speaking to the dedicated lawyers at HIC, Mrs Brothers claims that hygiene standards throughout Jaz Mirabel Park were far from five-star with a number of her fellow holidaymakers also suffering from gastric issues.

She draws particular attention to food and pool hygiene, stating that:

  • Flies and birds were seen around prepared food
  • Swimming pool water was not clean and clear

HIC secures £6,000 settlement

Anne Thomson, head of travel law at HIC was Mrs Brother’s first choice for legal representation.

Acting on a no win no fee basis, Anne secured £6,000 in compensation from tour operator TUI UK Ltd. This total included an amount to reflect the cost of ongoing prescription charges as well as compensating for Denise’s loss of enjoyment, and pain and suffering.

Commenting on the case, Anne said: “It was my pleasure to help Mrs Brothers.

“Here, at HIC, we have helped British holidaymakers receive over £1 million in compensation following holiday sickness in Egypt and continue to help those affected by holiday illness claim the compensation they deserve.”

Could HIC help you?

If you or your family have fallen sick on a package holiday within the last three years, you too could be entitled to thousands in compensation.

To see if you are eligible to make a no win no fee claim for sickness in Egypt, call the dedicated HIC helpline on 0800 01 54321.

Alternatively, complete a few questions online and one of our Egypt claims specialist will be in touch as soon as possible.

Praise for HIC solicitor

Mrs Brothers commented: “Anne was very professional, very honest and easy to talk to. She explained everything every step of the way.”

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