Deborah Beswick, Tryp Cayo Coco

£4,750 compensation victory for holidaymaker struck by salmonella in Cuba

An Oldham holidaymaker has received £4,750 in a compensation pay out from tour operator Thomas Cook after contracting salmonellosis on holiday in Cuba.

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Deborah Beswick contacted the expert claims solicitors at Holiday Illness Claims following her ruined September 2015 getaway at the four-star Tryp Cayo Coco resort.

Salmonella food poisoning

Located in the Ciego de Avila area of Cuba, the Tryp Cayo Coco promises guests “excellent dining spaces.”

Unfortunately, for Holiday Illness Claims client, Mrs Beswick, she found that the food on offer at the resort far from excelled her expectations.

She claims to have witnessed numerous hygiene failings at the hotel, including:

  • Food was left uncovered
  • The buffet selection appeared to be left for long periods of time at room temperature
  • Food seemed to be reheated and recycled
  • Flies were seen in the dining room and on the food
  • Birds flew around the buffet restaurant on one occasion

Although Mrs Beswick was illness-free for the first week of her 14-night stay, things soon soured towards the end of her stay as she experienced the debilitating symptoms of food poisoning.

Despite self-medicating in resort, the Oldham holidaymaker found little relief from sickness, diarrhoea and stomach cramps. Her plight only continued to worsen upon her return to the UK where she sought advice from an out of hours GP at Manchester Royal Hospital and her own GP.

Following doctor led tests, Mrs Beswick received a diagnosis of salmonellosis.

Unfortunately, Mrs Beswick is still troubled by repeat illness symptoms today and has been advised that her symptoms are not expected to resolve until July 2017, creating an illness duration of nearly 2 years.

£4,750 for salmonella sufferer

Sue Robinson, experienced solicitor at Holiday Illness Claims was Mrs Beswick’s first port of call for legal advice.

Sue represented the salmonella sufferer’s claim for food poisoning in Cuba on a no win no fee basis and successfully negotiated a £4,750 pay out from Thomas Cook.

Commenting on the case, Sue said: “I am delighted with this result – I am so glad I was able to help Mrs Beswick and I do hope she is able to make a full recovery.

“Unfortunately, at Holiday Illness Claims, we know only too well that holiday illness doesn’t end on the plane journey home and we regularly hear from holidaymakers who have suffered from serious illness, such as salmonellosis.

“That’s why we work tirelessly to ensure that stricken British holidaymakers receive the compensation they deserve in hassle-free, no win no fee claims.

“Our dedicated holiday helpline remains open on 0800 01 54321, offering legal advice and guidance to anyone who has been unfortunate enough to fall ill on a package holiday within the last three years. Our friendly and experienced claims experts can advise you of the merits of your case and answer any questions you may have.”

Mrs Beswick said of her experiences with Holiday Illness Claims, “I am extremely happy with this result.”

Help is at hand from Holiday Illness Claims

If your hard-earned holiday was ruined by food poisoning, help is just a phone call or click away with Holiday Illness Claims.

Our specialist claims solicitors are industry leaders with over 50 years’ combined experience in travel law. This, coupled with an unrivalled claim success rate, gives you complete peace of mind that your claim is in the very best hands with Holiday Illness Claims.

To discuss you case with a holiday illness lawyer, call 0800 01 54321 now.

Or, to request a call-back, simply complete our quick enquiry form and we’ll be in touch as soon as possible.

In the press:

Oldham Evening Chronicle – “Holidaymaker sue for 4K over illness”

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