Dominican Republic family honeymoon ruined by illness leads to £3,800 settlement success
Thanks to the specialist solicitors at Holiday Illness Claims, a family from Portsmouth have successfully received £3,800 in damages after sickness and diarrhoea crashed their dream Dominican Republic getaway.
The Bickerton family jetted off to Grand Bahia Principe Punta Cana in December 2015 eager to make precious memories on their much-anticipated family honeymoon break.
Gastric illness
Unfortunately, the Portsmouth familys trip soon nosedived as within 48 hours of their arrival at the four-star resort, newlywed mother Kelli was struck by nausea, abdominal cramps and diarrhoea.
The following day, Kellis young son, Henry, began to suffer from diarrhoea putting all holiday hopes firmly on hold.
Speaking to the legal experts at Holiday Illness Claims, Kelli is clear that lapses in hygiene standards at Grand Bahia Principe Punta Cana were responsible for her familys dream getaway descending into a holiday horror story. She vividly recalls an astonishing list of alleged hygiene failings, including:
Food was uncovered
Food appeared to be recycled
Food was served at cold/lukewarm temperatures
Cutlery and plates were frequently chipped or dirty
Hotel room was not cleaned regularly
Although Kelli reported her concerns to hotel staff, she remains angry that her complaints were largely met with disregard and adds that the Thomson rep left the resort to go on annual leave during their ruined stay.
Once back in the UK, the Bickertons illness ordeal proved to be far from over as Kelli remained plagued by repeat illness symptoms for a number of weeks, causing further distress for the newlywed bride and mother.
Travel law expert, Tracy Stansfield represented both Kelli and Henrys claims for compensation on a no win no fee basis. The experienced solicitor successfully negotiated a total pay-out of £3,800 for the stricken pair with tour operator Thomson.
Commenting on the case Tracy said: I am delighted to have achieved a positive outcome for Kelli and her son Henry after illness devastated an important family holiday and celebration.
Gastric illness remains one of the most common causes of holiday illness and in our experience, is often the result of breakdowns in food or pool hygiene.
I would strongly urge anyone who has been unfortunate enough to suffer from illness symptoms such as sickness or diarrhoea on a package holiday within the last three years to come forward and contact Holiday Illness Claims to see if you too are eligible to make a no win no fee compensation claim.
Help is at hand form Holiday Illness Claims
At Holiday Illness Claims we understand how distressing falling ill on holiday can be. Thats why we work tirelessly to ensure that you receive the compensation you deserve in a quick and hassle-free, no win no fee claim.
Our specialist solicitors have over 50 years combined experience in travel law and have developed an unrivalled claim success rate to provide you with the very best legal representation.
To see how we can help you, call 0800 01 54321 and speak to a dedicated claims specialist.
Or, if you would prefer a call-back, simply complete the online contact form and an experienced holiday illness lawyer will be in touch as soon as possible.
Holiday Illness Claims Are The UK's Market Leading Solicitors
Holiday Illness Claims help holidaymakers struck down by sickness abroad claim the compensation they deserve. If you spent more time in the bathroom than the beach, you could be entitled to a cash settlement.
Did you know that every case we work on is handled on a no win no fee basis which means theres no risk of you being left out of pocket? Our experienced holiday illness solicitors make sure the process is stress-free, offering expert advice and guidance throughout.
If youve fallen ill on a package holiday in the last 3 years, you can make a risk-free claim! If the process isnt successful, you dont pay a penny. So, put your feet up and let Holiday Illness Claims do all the hard work.