Reports of illness at the Trianflor Hotel in Tenerife

We have received numerous enquiries from holidaymakers who became ill whist at the Trianflor Hotel in Tenerife.

The Trianflor Hotel is a 4 star all inclusive, located in Puerto de la Cruz, Tenerife. The hotel is situated close to the beach and has three restaurants, three swimming pools and sauna.

Guests to the hotel have complained of suffering from diarrhoea and sickness.

Reviews on TripAdvisor state that the food served was awful and often served more than once- what you have for the evening meal is always on the buffet the next day for breakfast.

Another guest to the property has also said that food was often lukewarm and in order to eat hot food a microwave was provided to heat the buffet, however the microwave wasnt cleaned after every meal.

During the second week of one couples stay the microwave did not work, so hot food was completely out of the question.

Hygiene standards may well have been a problem with food often left uncovered with flies landing on the meat, stale bread and mouldy cheese.

Tracy Stansfield, an experienced solicitor at Holiday Illness Claims said: We do not have any information as of yet about the source of the outbreak but questions must be raised about the hygiene standards.

If you have suffered illness at the Trianflor Hotel in Tenerife and you are still at the hotel, I would suggest that you make a formal complaint. If you have returned home, contact Holiday Illness Claims for professional advice about how to make a claim for compensation after holiday illness in Spain.

Why choose us?

You can have confidence in instructing the lawyers at Holiday Illness Claims to deal with your case. We have over 50 years experience in this area of Travel law and we pride ourselves in delivering the best outcomes for our clients. We help hundreds of holidaymakers each year to receive compensation for illness or injury suffered abroad. Holiday Illness Claims is one of the UKs foremost holiday claims specialists. You can be assured that we will deal with your claim effectively and will obtain the best possible outcome for you.

Claim the compensation you may be entitled to start your claim today

If you have had your holiday ruined by illness at the Trianflor Hotel, call our helpline today on 0800 01 54321 to speak directly to a highly qualified, experienced holiday illness expert.

Alternatively, if you would like to arrange a call back request, simply complete the online contact form on our website and we will be in touch with you as soon as possible.

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