Gastroenteritis outbreak confirmed at H10 Rubicon Palace, Lanzarote
Visitors to the H10 Rubicon Palace in Lanzarote have been diagnosed with gastroenteritis after suffering symptoms of vomiting and diarrhoea during their stays.
- Guests witness birds and bugs in the all-inclusive restaurants
- Sick holidaymakers seek medical treatment at the resort
- Facilities at the H10 Rubicon Palace described as filthy
Has your stay at the H10 Rubicon Palace in Lanzarote been ruined by an outbreak of illness?
At Holiday Illness Claims, we have a dedicated team of holiday illness claim solicitors waiting to help you claim the compensation you deserve. As long as your holiday was booked as part of a package in the past 3 years, you can bring a no win no fee claim against your tour operator right here in the UK.
With over 50 years combined experience in travel law, we are one of the UKs leading holiday claims teams. Were here to ensure the process of making a claim is fast and hassle free.
To find out how much your claim is worth, speak to our experts on 0800 01 54321.
2 year old child receives medical treatment at H10 Rubicon Palace
Recent visitors to the H10 Rubicon Palace who have commented on TripAdvisor have told of how they will never go back there again.
A guest at the resort reported witnessing birds flying around in the restaurant and also noted that there were tiny bugs which were on the tables and cutlery. One said: There were also flies on some of the food.
One holidaymaker has told of how his 2 year old daughter began being sick whilst at the hotel. Her symptoms became progressively worse, therefore the family decided to seek medical treatment. The Doctor at the hotel confirmed that the child had contracted gastroenteritis.
Another guest to the hotel has complained about the overall standard of the hotel, stating: The furnishings were shabby (we couldnt put our arms on the sides of the chairs on our balcony as they were ripped to shreds and dangerous).
She added: There were ants in the poorly cleaned bathroom, and beds so hard my husband had to sleep on the sofa. The floors in the restaurants were filthy and the buffet food infested with tiny flies.
Anne Thomson, Head of Travel Law at Holiday Illness Claims commented: We are concerned to hear of a child suffering such a serious illness at the H10 Rubicon Palace.
This can be an incredibly stressful experience for all involved and ruin a holiday a family may have spent months or even years saving for.
I would encourage anyone whose stay at this hotel has been affected by illness to contact myself, or a member of our expert team for help to make a no win no fee claim for compensation.
Claim the holiday illness compensation you deserve
For more information on how you can make a successful no win no fee holiday illness compensation claim, contact the expert team at HIC. Ensure you are provided with the level of support and consideration you deserve by choosing Holiday Illness Claims.
Call us on 0800 01 54321, or simply complete our quick holiday claim form and we will be in touch with you as soon as possible.
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