Illness still rife at the BQ Delfin Azul
Almost two months after we last reported on illness at the BQ Delfin Azul Hotel we are dismayed to read on TripAdvisor of more reviews complaining of illness.
Guests have said Yes there is a bug and they need to sort it out. One family fell ill within two days of arriving one after another.
Two couples who holidayed together said in their review four days after arriving I caught it, the day after my friends husband caught it and then the day after that my husband caught it.
Guests were annoyed as they were assured by Thomson the bug was under control before arriving. Others have commented on how Thomson representatives handled the outbreak, stating before leaving, the Thomson reps told us in no uncertain terms, there was no illness. That was obviously a complete lie.
One reviewer has said out of an 11 day holiday we had 2 days before the bug struck and 3 post bug. We feel very let down by Thomson for letting this situation arise and for not letting us change our holiday.
Another holidaymaker, a student who had saved hard for his holiday had it ruined by illness. He went on to say: The Delfin Azul and Thomson are simply entirely focused on making sure they make money, rather than making sure their visitors, who have spent good money on their stays have a great stay.
Anne Thomson, head of our holiday illness claims department, said: I am dismayed to once again be reading of an outbreak of illness at this hotel.
I can only hope the hotelier and tour operator take notice of the reviews and act upon them.
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Our holiday illness claims specialists have over 50 years experience in this area of law and have helped hundreds of holidaymakers receive compensation after they have been ill on holiday. Only by seeking independent legal advice can you rest assured that you receive the appropriate amount of compensation. You can be confident that by choosing our holiday illness claims team, you will receive a first-class service. We are one of the UKs leading holiday claims specialists and we are committed to obtaining the best possible outcome for your claim.
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If you have been affected by illness at the BQ Delfin Azul Hotel, call our helpline today on 0800 01 54321 and speak directly to a highly qualified, experienced holiday illness expert.
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