Reported illness outbreak terrorises family holidays at the Majestic Colonial Punta Cana hotel


The legal team here at HolidayIllnessClaims have been made aware of a potential illness outbreak, which has reportedly halted numerous holidays at the Majestic Colonial Punta Cana hotel.

Has your hard earned package holiday also been ruined because of illness and poor hotel hygiene? If so, and your dates of travel have been within the last three years, then you may be able to launch a claim for holiday illness compensation!

If you feel as though you may be entitled to make a claim, contact our specialist travel law team today by answering a few quick questions and starting your claim online.

Alternatively you can also start your claim over the phone, by calling our expert travel law team today on 0800 01 54321.

Bedlam in Bavaro as gastric illness tears through the Majestic Colonial Punta Cana resort

  • Recent visitors of the Dominican hotel have claimed to have fallen ill during their stay
  • Those affected suffer from severe stomach cramps and diarrhoea
  • Our travel law team have learnt of sickness problems at this resort in the past

The HIC travel law teams have found a number of online reports regarding the Majestic Colonial Punta Cana resort, which suggest that the Thomas Cook promoted resort has recently hosted an outbreak of gastric illness.

Holidaymakers who have recently stayed at the Majestic Colonial Punta Cuna have warned others of how their holidays were ruined on TripAdvisor, after having to battle illness during their stays at the four star hotel.

In one of these reports, a February 2018 guest of the four star hotel revealed:

The part that made this trip a bit negative was the food. I found it was recycled every day and it made me very sick [for] 5 of [the] 10 days I was here.

I was in lots of pain and had to stay close to my room.

The sickness impeded our trip; while that isnt going to happen for everyone I had to mention that the food isnt good, there isnt much variety and it made [both] me and my husband sick.

[We] enjoyed the grounds, the beach, the main pool, the atmosphere. Not necessarily the service or food.

In addition to this, other holidaymakers have also revealed how their visits to the Majestic Colonial Punta Cana resort have been ruined by sickness. In a post titled One week at colonial, another disgruntled holidaymaker posted:

My husband and I stayed at the Colonial with another couple for one week (end of January).

The food: I struggled here. Staff did not wear gloves [whist] touching already cooked foods, hot foods were not served very hot for the most part.

Unfortunately, my friends husband started having watery diarrhoea around the third day. My husband and my friend followed a couple days later and mine started the day we got home.

It would be easy to say with certainty that it was from something we ate if we all got ill immediately but many food borne illnesses can take days to show symptoms and reoccur here and there for weeks or months.

I think we got sick from the food. We have stomach pains too.

Our legal specialists take

It is very concerning to learn of the news which has recently emerged from the Majestic Colonial Punta Cana resort. Our thoughts are with everyone who has been recently struck by sickness at this hotel.

I hope that the tour operators and hotel management will investigate the current reports of illness in order to prevent any further spread of infection.

I would also encourage anyone who has been affected by illness on their package holiday in Punta Cana to contact myself or a member of our holiday claims team, for expert advice on the merits of making a claim.

Sue Robinson
Experiences solicitor at HolidayIllnessClaims

Speak to the legal specialists today

Here at HolidayIllnessClaims we are fully aware of how distressing it can be to have your highly anticipated holiday ruined by illness, so thats why we have made the process of making a claim as simple and as hassle free as possible.

To quickly get your no win no fee* claim on track today, just call our dedicated legal team today on 0800 01 54321.

Or if you cant discuss your case with us over the phone right now, you can also contact us by checking out or easy to complete online enquiry form.

Related illness outbreaks:
Complete our 60 second form