Do not waste your time: Holidaymakers frustrated after claiming to have fallen ill at the Riu Palace Macao


The legal specialists here HolidayIllnessClaims have been alerted to a possible stomach illness outbreak at the five star Riu Palace Macao resort.

Have you had a highly anticipated package holiday that has been spoiled by sickness within the last three years? If so, then you may be eligible to make a no win no fee claim for holiday illness compensation!

If you wish to discuss the process of making a claim in further detail with one of our travel law specialists, then give us a call today on 0800 01 54321.

Alternatively if you are unable to call us at the moment, you can also launch your claim by providing us with a few quick details and starting your claim online.

Holidaymakers forced to visit their doctor after returning home from the Riu Palace Macao

  • We have previously been contacted by ill-stricken visitors of the Dominican Resort
  • Those affected in this recent outbreak suffer from severe stomach cramps and diarrhoea
  • You may be able to make a claim if you have fallen ill on holiday for at least 7 days!

It has become transparent to the legal team here at HolidayIllnessClaims that a stomach illness outbreak may have affected multiple guests of the five star Riu Palace Macao hotel.

Numerous former visitors of the TUI promoted hotel have left reviews on the website TripAdvisor that reveal how a gastric bug has recently hit multiple guests.

In one of these reviews, one December 2017 guest of the Riu Palace Macao disclosed:

The down side was after 2 days in the hotel I developed a bad tummy bug.

[This] plagued me on and off [for] the whole 2 weeks. We also heard off other visitors being ill with the same ailment.

I have been home now [for] almost 1 week and [Im] still suffering, so a doctors appointment [will be needed] tomorrow once they open up.

On top of this, another holidaymaker who travelled to the Dominican resort with friends revealed:

Unfortunately there were many issues with our trip and I was extremely unhappy with the way it turned out.

To say that the food was horrible at the resort would be a compliment. I spent the majority of the time sick. I wasnt the only one who was sick.

When we went to lunch the pizza was soggy, the food had been out for hours and there were flys crawling on it.

Our group made the best of the experiences, but I have to say I have NEVER been on a vacation this bad in my life.

Our legal specialists take

I find the reports of poor hotel hygiene at the RIU Palace Macao most concerning.

It is well known that serious illness such as campylobacter and salmonella can occur if some foods are not handled correctly. I hope that the hotel conducts a full investigation of all facilities and remedies any issues immediately.

For anyone who has fallen ill whilst on holiday in the Dominican within the past three years, our helpline at HolidayIllnessClaims remains open for expert legal advice and support.

Sue Robinson
Experienced solicitor at HolidayIllnessClaims

Start the journey to justice now!

Every claim that we pursue here at HolidayIllnessClaims is done so on a no win no fee basis. This ensures that you will never be left out of pocket when making a claim with us, even in the unlikely event that your claim is unsuccessful!

So what is there to lose? Begin your risk free claim right now by completing our quick and simple online enquiry form.

Or if you would rather talk over the claims process with a dedicated member of our legal team, you can do so by calling our holiday illness helpline on 0800 01 54321 now.

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