Cuban casualties as illness outbreaks hit Hotel Ocean Vista Azul

emergency (Copy)

The holiday sickness claims specialists at HolidayIllnessClaims have been notified of reports coming from Cubas Hotel Ocean Vista Azul, which reveal that numerous holidays have been devastated by waves of sickness at the resort.

If youve been excited to begin your much anticipated holiday to Cuba only for it to be ruined by illness, then HolidayIllnessClaims could help you receive the justice you deserve!

By providing us with a few quick details, you can start a claim for compensation online.

Alternatively, if you want to talk to one of our dedicated Cuban claims experts, call us direct on 0800 01 54321.

The buffet was disgustingly dirty: Holidaymakers relive their ruined stays at Hotel Ocean Vista Azul

  • Numerous holidaymakers complain of illness issues at the Cuban resort
  • Some claim to have fallen severely ill following receiving medical attention during their stay
  • Concerns raised over the hygiene of the hotel food and restaurants

The travel law team at HIC are currently in the process of probing claims made by multiple former guests of the Hotel Ocean Vista Azul, as many allege to have succumbed to illness during their stay at the Caribbean hotel.

Our team have recently discovered reports on the website TripAdvisor, which support the claims that there are hygiene and illness issues present at the resort.

One holidaymaker who travelled with her friends in April 2017, stated:

I became severely ill on the second night of our stay with the worst case of food poisoning I have ever experienced. (Upon confirmation from medical testing back home in Canada, a very bad strain of Salmonella). 

I had only consumed food and beverages from the buffet/snack bar, and Italian restaurant on the resort. The doctor on site is only available limited hours each day. I ended up having to take a taxi at night to seek medical attention in downtown Varadero at the International Medical Clinic (Intravenous fluids, antibiotics, etc. cost me about 300CUC).

On top of this, another recent guest of the resort also claims to have fallen victim to an illness outbreak at the resort, as they claimed:

My 6 year old son got sick right away, I took him to the doctor at the resort who was wonderful with him, he felt better for a day then got sick again, then I got sick then another member of my group and then a 4th. My son refused to eat in the buffet, he survived on french fries and we got taxis and went into town for dinners.

Sad that the food made us all sick and even worse management doesn’t care about the customer experience and doesn’t respect their guests. I will never recommend this resort to anyone and will never return to this place.

Comments from our travel law expert

I am most concerned by the reports of illness at Hotel Ocean Vista Azul.

Holidaymakers should expect nothing but the highest standards of health, hygiene and safety during their package stay.

Here, at HolidayIllnessClaims we have already helped holidaymakers from across the UK claim thousands following similar illness outbreaks in Cuba. Our client, Deborah Beswick was awarded £4750 in damages from tour operator Thomas Cook after contracting salmonellosis on holiday.

To see if you too are owed compensation following illness during your package holiday within the last three years, call our dedicated holiday helpline on 0800 01 54321.

Or, let one of our advisors call you back by launching your claim online.

Tracey Stansfield
Experienced holiday illness solicitor at HolidayIllnessClaims

More articles on illness outbreaks in Cuba

Complete our 60 second form