Bed bugs and cryptosporidium lurking at Sandos Caracol Eco Resort?

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Holiday Illness Claims are concerned to learn that poor hygiene standards and holiday illness have plagued guests at the five-star Sandos Caracol Eco Resort in Mexico.

  • Beds removed from guest bedrooms in widespread bed bug infestation
  • Young child extremely sick with suspected cryptosporidium
  • Swimming pool labelled vile and said to be heavily contaminated
  • Afflicted holidaymakers turn to Holiday Illness Claims for legal advice

Do not accept holiday illness as part of your package at Sandos Caracol Eco Resort if you have fallen ill at this resort within the last three years, act now and claim the compensation you deserve with Holiday Illness Claims.

Our industry leading solicitors have over 50 years experience in travel law and an unrivalled claim success rate to provide you with the very best legal representation. With our help, you could receive anything up to £43,890 in a successful no win no fee claim.

Call 0800 01 54321 now and see how much you can claim.

Hygiene complaints soar at Sandos Caracol Eco Resort

Complaints of poor hygiene and illness are mounting at Sandos Caracol Eco Resort.

Just this week, our legal experts spoke to a British holidaymaker who claims to have endured a particularly unpleasant stay at the Riviera Maya resort owing to a bed bug infestation.

The afflicted guest claims that they were not alone in their suffering and reports seeing a number of guests beds being removed from hotel rooms due to the scale of the problem.

Unfortunately, the reports of poor hygiene do not end there. In recent weeks, disgruntled guests have taken to hotel review site TripAdvisor to voice their concerns.

One recent holidaymaker bluntly describes the pool as vile.

As a family we love the pool and usually spend a big portion of our holiday there. It was filthy! Upon arrival it was murky, full of rubbish, hair and debris. We were really disappointed.

The holidaymaker reports that the pool was left in this state for a number of days.

Another guest claims that the childrens pool was directly responsible for her sons illness at the hotel. The concerned parent states that her son was extremely sick with more than just [diarrhoea].

This is now the third year in which we have reported on outbreaks of illness at Sandos Caracol Eco Resort. The resort first came to our attention in 2013 after guests reported suffering from salmonella and again in 2015 following an outbreak of the parasite Cyclospora Cayetanensis.

Tracy Stansfield, experienced lawyer at Holiday Illness Claims commented: I am both saddened and shocked to see that yet more holidaymakers have fallen ill at Sandos Caracol Eco Resort.

I find the reports of poor pool hygiene particularly concerning as water based parasites such as cryptosporidium can quickly multiply in such conditions.

I strongly encourage anyone who has suffered from illness at Sandos Caracol Eco Resort within the last three years to come forward and contact Holiday Illness Claims. Our friendly, knowledgeable staff are on hand to advise you on the merits of your case and answer any questions you may have regarding making a claim for holiday illness in Mexico.

Dont delay start your no win no fee claim today

To see how we can help you claim anything up to £43,890 in a successful no win no fee claim, get in touch with Holiday Illness Claims.

Call 0800 01 54321 and speak to an experienced holiday illness lawyer.

Or, simply complete the online contact form and a Mexico claims specialist will be in touch within 24 hours.

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