Our expert solicitors carry over 50 years’ experience in helping people with holiday related sickness and accidents abroad.

Welcome to Holiday Illness Claims

At Holiday Illness Claims, we help people struck by sickness on holiday claim the compensation they deserve with as little hassle as possible. To find out how much your claim could be worth, simply download our free holiday illness compensation guide.

Just enter your first name and email address and hit download

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    Anne Thomson helped a holidaymaker claim £4,500 after a severe ear infection on holiday in Cyprus.

    Derek Akred, Electra Village Hotel

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    A family of 4 have received £8,740 after insect bites and gastric illness in the Dominican Republic.

    Moulsdale family, Grand Bahia Principe Punta Cana

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    “This illness has ruined our holiday and our anniversary celebration,” Mr Dawson explains.

    Mr and Mrs Dawson, Reef Oasis Blue Bay

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    Holiday Illness Claims helped the Bickerton family receive £3,800 in damages following a ruined Dominican Republic getaway.

    Bickerton family, Grand Bahia Principe Punta Cana

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    “We absolutely hated our holiday; we don’t believe the hotel was the safe family environment we expected it to be.”

    Henson family, Hotel Marina Skorpios

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    “Cups would be left by bins and only collected on alternate days … despite being thick with flies and sand, the cups would then be put in bin bags and taken away to reuse.”

    Michael Williams, ClubHotel RIU Bambu

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    Ellen labels her stay at the resort “a total waste of money” before adding, “This was the first and last time I will go on an all-inclusive holiday.”

    Ellen Wilson, Azul Sensatori

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    Holiday Illness Claims helped the Morrow family receive over £7,500 in damages following a ruined Egyptian getaway.

    Morrow family, Nubian Island Hotel

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    “I saved hard for 2 and a half years and this was our first holiday abroad on our own,” Emma states.

    Emma West, Evenia Olympic Park

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    13 holidaymakers have been awarded a total pay out of nearly £30,000 following gastric illness in Egypt.

    Pilling party, Sea Club Resort

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    Holiday Illness Claims helped Aaron recover £2,046 in damages after gastric illness left him bedridden at Dreams La Romana.

    Aaron O’Connor, Dreams La Romana

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    Holiday Illness Claims helped Gracia receive £1, 600 after she was hospitalised twice on holiday. Gracia said: “I am overjoyed to have a positive result.”

    Gracia Isherwood, Yel Holiday Resort

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    A Stockport holidaymaker has received £3,735 in cruise ship illness compensation thanks to Holiday Illness Claims.

    Mr D Kitchen, Thomson Celebration

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    “We would not hesitate to recommend Holiday Illness Claims; Sue was always on hand to answer questions we had and kept us up to date on all developments.”

    Whittle Family, Jaz Mirabel Beach

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    A Cheshire woman struck by illness on her honeymoon has successfully received £2,545 in compensation thanks to Holiday Illness Claims.

    Caroline Campbell, Siva Sharm Resort and Spa

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    Holiday Illness Claims have recovered £3,270 in damages for a Darlington couple after illness ruined their Dominican Republic getaway.

    Mr and Mrs Beck, ClubHotel RIU Bachata

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    “I am extremely grateful to Anne and the team at Holiday Illness Claims for all their hard work.”

    Peter Welch, Marina Byblos Hotel

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    “I cannot recommend Holiday Illness Claims enough. Anne was an absolute professional and kept us apprised of all developments throughout the claim process.”

    Mr and Mrs Evans, Hideaway at Royalton, Cancun

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    A family of 4 from Reading have received over £6,000 in compensation following gastric illness at Sea Garden Resort, Egypt.

    Grange family, Sea Garden Resort

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    “It feels fantastic to be compensated ... I hope that my experience can benefit others."

    Michelle Hanton-Rhys, Rixos Sharm el Sheikh

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    Holiday Illness Claims have helped a family from Leicester secure £3,500 in holiday illness compensation after “uncontrollable vomiting” and gastric illness ruined their stay at the Perdikia Hill Resort, Turkey

    Ballard family, Perdikia Hill Resort

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    “Sue was absolutely amazing throughout our claim. She kept us up-to-date every week through emails and her professionalism, determination and expertise in this field was exceptional.”

    Mark and Lianne, Sea Club Resort

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    Holiday Illness Claims have helped a Northumberland family of 5 secure £19,500 in compensation after a salmonella outbreak at the Caribbean World Hammamet Beach Hotel caused severe illness.

    Farthing family, Caribbean World Hammamet Beach

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    “The hotel’s doctor diagnosed me with gastroenteritis and I was given more injections and antibiotics for 4 days.”

    Sarah Kay, Baron Resort Sharm el Sheikh

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    “I am horrified that Jet2Holidays actually sent people to this hotel, especially as it was reportedly closed last year for cleaning after a similar bug,”

    Mr and Mrs Guy, Marconfort Beach Club

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    “I would highly recommend Holiday Illness Claims to anyone who has suffered from illness at the Holiday Village Algarve.”

    Mr and Mrs Shord, Holiday Village Algarve

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    “Sue was always on hand to answer question I had about my claim and kept me fully updated on all developments throughout."

    Paul Davies, Aqua Fun Club

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    I am absolutely delighted with the hard work of all at Holiday Illness Claims. It feels fantastic to receive the sum as recompense for a completely disastrous holiday.

    Mr and Mrs Crosby, Stella Makadi Gardens

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    Anne could not be faulted – she was always on hand to answer any questions we had and kept us updated throughout the claim process

    Mackinnon family, Coral Sea Water World

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    I have been extremely pleased with the service and final settlement recovered by Holiday Illness Claims and would like to thank Sue for all her help in the matter.

    Dennis Mills, L’Etoile Resort

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    “We have been extremely pleased with the service and would like to thank Sue and the team for all their help."

    Shaun Taylor and family, Eftalia Resort

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    “There is a sickness and diarrhoea bug at the hotel. I could hear people in the room next door being sick and someone was even sick at the reception.

    Nicola Wallace and family, BQ Delfin Azul

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    “My wife and I have been very happy with the personal and professional service we have received from Holiday Illness Claims. Thanks again Anne, you’re one in a million!”

    Royal Albatross Moderna, Sharm El Sheikh

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    “The first two days of our holiday were fine, the remaining five were a nightmare. The fact there were so many people ill within the hotel indicates that something went very wrong.”

    Debbie Middleton, Holiday Village Algarve

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    “We are so pleased with the service Holiday Illness Claims provided. Thank you Sue and the team for all your help.

    Mr Wright and Miss Cannon, Holiday Village Algarve

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    “We didn’t expect to receive anything at all so we have been delighted with the settlement and seamless service provided by Sue and the team.”

    Knights Family, Holiday Village Menorca

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    “There were that many people ill in the resort that the staff could not deal with the pressures of keeping on top of cleanliness.

    Lisa McKay, Pine Bay Holiday Resorts

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    “I would like to thank Tracy and the team at Holiday Illness Claims for their excellent assistance in bringing this matter to a close.”

    Jennifer Masters, Steigenberger Aqua Magic

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    “We are really pleased with the compensation Holiday Illness Claims helped us receive and would like to thank them for all their hard work and support.”

    Ian and Suzanne Burnes, Stil Victoria Playa

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    “We’d all like to thank the team at Holiday Illness Claims for all their help throughout our claim.”

    The Buckle Family, Stil Victoria Playa

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    "We were delighted that we were able to get quick and easy advice and cannot thank Tracy enough for her support through what was a very distressing time.”

    Keith Jennings and family, Sentido Perissia

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    “I was weak and felt delirious and we were unable to leave our room for two days and spent a whole day in bed".

    Sophie Packham, Club MAC Alcudia

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    "I am extremely happy with the service provided by Holiday Illness Claims. They are efficient, professional, honest and obviously are very good at what they do as I am more than happy with the outcome".

    Kelly Thompson and family, Club Mac Alcudia

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    “I am thrilled with the outcome. I can’t thank Anne and Tracy enough for their hard work and for keeping us up to date with the progress of the claim.”

    Dianne Blakeway, Gran Caribe Real Resort & Spa

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    “I’d like to thank Anne and all the team for their help and we are really pleased to have the claim settled.”

    Sue Hilton, Flamingo Beach Resort

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    “The whole experience was an absolute nightmare. We were literally surrounded by passengers who were vomiting on the stairs, in the shop, in the corridors, and in the lounges. It was simply horrendous.

    Group claim, Boudicca Cruise Ship

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    “Many of the drinks at the hotel seemed to be watered down and the indoor pool smelt strongly of sewage, which permeated the lift and first floor corridor where we were staying."

    Christine Niven, Hotel Riviera Tunisia

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    "Our illness at the Nubian Village really did spoil what should have been such a special occasion."

    Tracy Finch, Nubian Village

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    “It really was a horrible experience. You would never expect to get so ill during a holiday and we were still suffering with it when we returned home.”

    Gemma Saunders, Hilton Sharks Bay

Why HIC is Different

We have successfully settled claims for thousands of holidaymakers who have suffered illness whilst on holiday abroad. Find out where the most common outbreaks of illness occur.

View all holiday blackspots

We continually report on the latest outbreaks of illness in hotels and on cruise ships around the world. For expert advice on how you can make a successful claim, simply view our latest articles.

View our industry news articles

With over 50 years’ combined experience we are one of the leading holiday claims teams in the UK. We can help you make a claim without you incurring any costly legal fees.

Fill in our no-win, no fee quote form

Complete the 60 second form

The UK's Market Leader in Holiday Illness Claims

Although many British holidaymakers are affected by outbreaks of illness, most are unsure of where to turn for help.

Not only can a holiday illness be an incredibly distressing experience, it may also lead to incurring out of pocket medical expenses.

Yet many of the people we speak to are unaware that they may be able to make a claim for compensation.

Often, a tour operator will simply offer a small amount of compensation or a voucher towards another holiday in settlement of your claim. However, this may seriously undervalue your claim.

That is why we are always on hand to offer any advice and guidance that you may need.

We have represented holidaymakers throughout the UK, helping them obtain the compensation that they deserve.

Our holiday illness claims team has over 50 years’ combined experience within the travel law industry.

They have the knowledge and expertise to help you make a successful claim for compensation.

To speak directly to a holiday claims expert, call us today on 0800 01 54321.

Or, simply complete the quick online contact form and we will be in touch as soon as possible.

How do I claim for a holiday illness?
If your illness was contracted at your holiday hotel, you may be able to bring a claim against your tour operator here in the UK under the Package Travel Regulations 1992. This means that if your illness was the caused by poor food or hygiene standards, your tour operator may be liable.
Our dedicated holiday claims team can offer you the advice you need and help you make a successful claim for compensation.
What are the costs involved in making a claim?
Our holiday claims experts will offer you a free initial consultation, to establish whether you may be able to make a claim. We work on a no win no fee basis, which means that you can make a claim without the risk of ever being left out of pocket.
We recommend that all of our clients take out After the Event Insurance for your protection. This normally costs around £65.00 and is only payable once your claim is successfully settled.
Are there any time limits in making a claim?
You will usually have three years in which to make a holiday illness claim. Despite this, we would recommend bringing a claim as soon as possible.
If you are unsure whether you still have the right to make a holiday illness claim, contact our expert holiday claims team today. They can offer you the advice and guidance that you need on all aspects of the claims process.